Guest Services at Truist Point
Guest Services is located behind section 107 at Truist Point and available to help you with any special needs and to answer any questions you may have.
From the moment our guests arrive at Truist Point to the moment they leave, a variety of Rockers & Truist Point staff members work in tandem to make sure every fan has an enjoyable, meaningful, and memorable experience!
Once you arrive, you will be greeted by our Truist Point staff. After parking your vehicle, our ticket sellers will present different seating options that fit your budget and preferred location (we encourage purchasing tickets in advance to avoid long lines at the Box Office). As you make your way towards the front gates, our ticket takers will scan your ticket and grant you access inside the ballpark. As you stroll the concourse, our ushers are accessible and knowledgeable of all things Rockers and stadium-related. Ushers will assist you to your seat and remind you that they won’t be far, should you need any further assistance.
Feel free to contact us with any questions at (336) 888-1000.